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Verified by shoppers
Product always receives high satisfaction ratings from our customers
  • Item Type: Backpacks
  • Main Material: PU
  • Lining Material: Polyester
  • Closure Type: Zipper
  • Interior: Cell Phone Pocket
  • Capacity: 20 L  / 676.28 oz
  • Gender: Women
  • Package Includes: 1 x Backpack

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of ClothingPalettes (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://clothingpalettes.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

5 stars
(24)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
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Write a Review
M***a
12 Apr 2020

Product compatible with description

N***o
11 Feb 2020

The backpack did not reach. Returned money as a result

S***a
7 Feb 2020

Exactly as pictured, quite liked

Z***z
7 Jan 2020

its arrived.. i love it..i didnt contact with the store

J***a
2 Jan 2020

Received Today. fully corresponds to the description. There is a small smell, but it is not critical, it will quickly fade. I would like a little more authentic straps. And so everything is fine. Shop and product recommend. let's see how well it will be worn.

N***a
10 Nov 2019

Came quickly, the "skin" is soft, for a long time whether enough is a question. Sewn well, lining is present. According to the description, everything is the same. Inside the pocket and outside maaalenkiy, on the lock. Straps are adjustable. The store and the goods to the rekomerduyu!

A***k
19 Jun 2019

Ordered 28.05, received 19.06. In general, the backpack is good, not small! There is no smell, the molding is holding! The only thing was broken dog, lay in the package) apparently broke in the way)

R***a
17 Jun 2019

Very good, satisfied.

A***a
16 Jun 2019

Children's backpack

Customer
16 Jun 2019

All the rules.

S***a
15 Jun 2019

I take the second. The first for a year broke everywhere you can) like the price/quality. And that small

M***O
15 Jun 2019

A good small backpack. The color is bright white, beautiful. Very thin material, the photo has an underside. Lightning is normal, not flimsy. Inside the backpack is a small pocket for the phone. In front, too, and drink a pocket, quite roomy, there and combs and handkerchiefs, lipstick are placed. The backpack itself is roomy, in the photo i fully loaded it, look. Also placed a 0,75 ml water bottle. I was even surprised. A4 size will not fit, please note this. The straps look durable, but the material of the backpack itself is not in order to carry gravity in it. Delivery almost a month to moscow, the track was tracked.

P***v
14 Jun 2019

The backpack came to moscow for a month, everything corresponds to the description.

L***o
14 Jun 2019

Simple, found through weak

N***a
10 Jun 2019

I did not like the backpack, i expected the best

V***a
9 Jun 2019

Wide and compact. Quality is cheap, but worth your money. In the usual store you can buy this in tridezhda. Delivery is very fast! 9 days to st. petersburg

G***g
7 Jun 2019

Everything is just gorgeous! i will order a small comfortable backpack yet in a different color

U***r
6 Jun 2019

In ukraine, the parcel came in 24 days. i recommend the store.

V***o
6 Jun 2019

Very nice

O***a
5 Jun 2019

Everything is super!! Everyone is happy! Ordered 25.05 came 05.06

Customer
5 Jun 2019

Good quality goods. Delivered quickly and with tracking

A***o
4 Jun 2019

Shipping 20 days

Customer
3 Jun 2019

Beautiful, comodissimo and spacious, hope you don't rovini the zipper because I see that is very lightweight and sottila. Thank you

Customer
3 Jun 2019

It is a small rather dress backpack is perfect complement for the price the super recommend, i'm sure i'll order another one in another color. i liked it.

Women’s Small Leather Backpack

24 Reviews
US $17.00
US $20.00
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