SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ClothingPalettes (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothingpalettes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I watched the mower close to 3 times. I'm good for my vartosti)
fast and good
Super
Leggings great! Size perfect. Hip 96cm wzięłam S and SA super. Material thin but not prześwituje. Nicely lies on pośladkach. Buy more in different color.
Excellent, convenient
Love them so much!
On the hips 90 m well. I do not strive to take a special size smaller, I take a little more. (To squats and so on.)
Compatible with description not prześwitują
very good store good Item!!!
Great, second to I ask
A little inside sticks out threads, but not scary. Slightly translucent, but not critical. On the height of 177 and weight 74 took L. tightens, but to squat and stretch you can not bother
For such a price, excellent)
Awesome leggings! First zakala herself sister and she really liked and wanted the same)) very fast delivery. I took myself the size S for weight 62, my sister weighs 57 and they are a little big at her waist, so S is not quite C))
All ok
At 170 height, 63 weight is perfect! Very comfortable!
Greitai atsiunte. Uzsisakiau 2019.12.13, gavau 2020.01.02. Maloni medziaga
Very compliant with the product, nice fit and cute color
Lovely thin leggings. On about 112 cm-excellent!
All is super! Thank You
Order description
Super atejo per dvi savaites
M size took Russian 46. Come, but it seems to me whether I was a little thinner abdominal-have been widely in waist. The fabric is thin, not know how to deal with in the and house is OK. Does not stick, puffs, "kitayschinoy" does not stink. For the money I happy.
Very good leggings, rather thin material and a little bit sheer while squatting - but I would love to wear them on my upper body day. Legs and butt look very nice in them!
It's nice and comfortable
Great!
Excellent leggings
Very nice, I bought again.
Leggings are just fire. Came quickly in 2 weeks. The order was fully tracked. The size is exactly the same, even the duck is free, perfect for sports. If you sit down, they do not slip and do not hamper the movement. Very comfortable. Recommend!!!
Ok
Excellent leggings for classes in the gym. Thank you! Do not shine through. On the parameters 95-75-104 sat perfectly!
Very thin, like pantyhose
good :)
Pants are comfortable perfect wearing at home fabric is quite thin Very fast shipping 11 days to Estonia
Beautiful he sculpt the body wonderfully
Really recommend. Not przeswityją, comfortable and durable-often użytkuje and often piorę and nothing to not happening! Sensational. It's already my second pair, this time wzięłam L lest were longer but not vary somewhat from M.