SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ClothingPalettes (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothingpalettes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice jumpsuit. On the parameters 87-76-100 the size M sat perfectly, in the thigh area freely. The fabric is light, pleasant to the body, slightly shines through the bottom, but not critical. The fabric is sticky, so it is worth washing with something. It looks impressive, the color is saturated. On the growth of 160 fabric to the floor. The store answers all questions.
Fabulous.
Nice jumpsuit. There are no flaws. Delivery is very fast.
Hermoso
Pretty overalls, in size, the fabric does not stretch, fully corresponds to the photo and description, the purchase is satisfied
Rewelacja
The same picture!! Excellent
Recommend. Bought size M for wearer S in Portugal. just make sheath!!
material is very good,as shown in picture,I loved it,
Very beautiful overall, the fabric is dense, the color is saturated, sewn well, there are mortise pockets. My parameters: He-88, OT-66, OB-93, height 175 cm, took M and height just, in volumes even there is a place, a little loose. I am very happy, looks elegant and expensive. But shipping is very long to Ukraine
Beautiful fits perfectly.
Awesome suit, girls! Take it, don't think! At 40-42 took S, sits well. Delivery about a month. Does not shed.
Nice
I love it
Good fabric and very nice size.
Very nice size right
perfect I bought all the colors of this jumpsuit just beautiful
Absolutely perfect, great store
Beautiful cut, but did not sit on me: no darts and too long back. My height of 164 cm.
Very pretty
Very fast delivery!!! Looks like the picture. I tried and I love .. I strongly advise. Very happy with this article
Beautiful overalls. The material is very comfortable, light, but not translucent. A bit too long for me but I expected it taking size M. Size fits perfectly. Very fast delivery after 10 days was already with me. I recommend buying from the store.
Tell the size. Weight 70 kg, height 165 cm. Size: M
fits the description, a liittle messy but ok
The top part needs to be fitted to suit my bodyshape but considering the price Im very happy with my purchase
Order 11.11. Delivery 22.11 recommended!
The dress was perfect for me, a little long but nothing that can't be solved with thread and needle.
IS wonderful, half transparent. The only problem delayed delivery, and lost the event would use it.
Super material and jakos, fast shipping to UK recommend
Beautiful! Already zamówiłam next!
super beautyful, same as photo. Had little opened sewing, but nothing you Can't fix. little too tihgt and long for me unfortunatley. ordered S, im 156cm
Simply wonderful, crepe fabric is not transparent, exactly as the picture. Beautifully finished, rich in details. Use size 38 times 40, requested the size was perfect.
The material stretches a little, i was afraid that there would be little, but all the norms. All as in the photo. The sewing quality is good, the threads do not stick out, was packed in a branded package.
Very cool!!! At 100 came))
Thank you very much for romper i love the fabric it is very good i arrive the time dear very kind the store i will keep buying in that shop buy the size l i'm perfect a little long pk i'm short very cute
lindo
The overalls are interesting! In my 46 size ordered m, approached. It was possible and l, but then in the chest would be bolshevat. Yes, i want to warn you-who has wide hips, because of the style will expand even more! And on height above 168 cm, will be short. I really liked the fabric-it resembles a header, and stretches a little. In general, the overalls left a good impression, will suit the celebration. I advise you to buy. Seller thanks!!!
He is gorgeous!!! Just unreal cool! At its s came up perfectly, the length is also good at 171 (weight 53). The fabric is light, does not shine through. The harness is adjustable, on any chest will be cool.
Very nice material, isn't transparent. Good quality. Zip on back. Awesome for wedding. Recommend. Slap-up material, similar to crepe. Zipper in the back, adjustable straps. Great quality, Super lies. Bought for wedding :) strongly recommended! Very fast shipping to Poland.
Very nice jumpsuit, accurate sizing and the colour is like in the photos. Not my favourite kind of material but I don't mind it that much. I'm 172cm tall and I can calmly wear it without heels which is perfect!
Très bien
Chic suit, on the growth of 176 length in principle norms, it would be possible to another couple of cm, but also so well. On the parameters of height 176, waist 68, hips 102, took l, everything is perfect. The main waist is in place, not too high
Very satisfied with the purchase. Super jumpsuit! Excellent sewing, sits perfectly, as if on me sewed. Length, however, cm by 8 to shorten it is necessary, but not a problem. I recommend! One of the most successful purchases
Good, super recommended. The fabric is good, not transparent and looks great
Really fast shipping, perfect contact with store. I'm S on top, M/L bottom, ordered S but changed to M and it was good decision. Jumpsuit fits perfect, I'm in love with it. 10000% recomend, one of my best purchase.
Normally Cudo❤
The store was wrong and sent the wrong size, and i have to suture them, thereby the seller returned me compensation
Both size and perfect fabric.
Kombez chic sewn well! a little stick out thread, but it's not a problem!!!! in general everything is good! thanks for the fast delivery!!!
As always excellent) i order often from this store and always happy. Delivery is fast, the quality is not perfect of course, but good, especially for this cost. The fabric is electrified, but it is not critical. On the parameters 90-65-90 m-ka came up perfectly, in the waist even slightly spacious.