SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ClothingPalettes (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothingpalettes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This swimsuit is gorgeous!
Very nice, I ordered L but I'm usually an S size (but I'm 1,70 tall) and it fits well.
Everything corresponds to the description, thank you very much
Norms
Really nice, looks good
Girls, swimsuit fire! Goes in size. Delivery month. There are inserts for the pushap effect. Extra threads and no smell, too. I'm very happy! Thank you!!!
Swimsuit came up perfectly, the fabric is dense, everything is super
Same as the description, happy with my purchase charm ME thanks.
Great!
Received the swim suit yesterday.The delivery was fast. I'm M and ordered XL. Fits good. I ready like it and recommend it :)
Swimsuit Duje garnoi and tailoring. On the second 46 took L ale Vin non-standard rose. the bottom of Maly and the top is great
God
Ordered 16. 02 received 10. 03.was a small marriage, the upper flap was sewn to Panties, floated, everything is OK. I have hips 93, the size of m very strongly transforms
Class advise
Swimsuit is great! The fabric is dense, stretches. The seams are stitched, the threads do not get out. Very beautiful! I recommend!
Tardo much in directions
Item fits very nicely. Thank you to the vendor for confirming size before buying. Nice material and well made. Shipping is slow to the Philippines, but arrived 10 days before cut-off. I highly recommend this monokini and the vendor.
Love it!!!! It loooks so beautiful. It came right after I came back from vacation tho :( but it’s ok, I will wear it on my next one :)
I knew commissioned for a girlfriend she too loved
It came quickly, tracked. The material is excellent. In the chest a little big, but not critical. My parameters are 86-64-92, the height is 158. On the sides even had to sew not much, but here is the length of the tension, I'm not sure that the girls above growth will be able to wear it
Good swimsuit, sat well my weight 58 kg, height 165 took L.
Swimsuit came well packed. For a month. The store was willing to make contact. I recommend. I took not myself, so I do not know the details of socks.
Dress such as pictured, perfect. I have 170 cm, 65kg 75C and size XL is OK. For miseczkę D also will be good. Delivery in 2 weeks to PL
Very beautiful swimsuit, delivery fast.
love it. great design. it even comes with extra pad.
All as in the picture, thank you
I read a lot of reviews and with the size was mistaken. Bolshevat.
I like everything. At a height of 168 CM Weight 75 took XL, but it would be better to take a larger size, do not upset, there will be an incentive to lose weight
Good
Beautiful.
I really liked everything fit the size of the discount the exact store advise
Read reviews, ordered the size M. My Options: 90, 67,92, Cup a height 1, 56, weight 55 perfect fit) girls above 1,60 size M length is stretched. Fabric is thick, neat tailoring. I happy, thank you)
Beautiful swimsuit, slim. My height is 163 cm and parameters of 95-70-92 L sat well. Took the hip to. My Bottom lower top, not hung. TELL. items come quickly.
Came the goods quickly, swimsuit as but the photo, everything is neat and beautiful, only not in the Resmer, it is necessary to take a larger size or two
I like it very much. It's very nice.
I order the second one. It took a long time. But everything was as expected. Happy and happy. Thank you.
Amazing and fast shipping it took a week in UK
Super sexy! Looks great on!
Nice fit , good lift in chest area, cut is flattering to the body
It is a really nice bikini and looks just like the picture in the ad !! Very happy with my purchase !
Long read reviews to order this swimsuit on my chest girth 86, L bolshevata, hip circumference 91 melting if in Butt, if you take the size m then in the pope will be small, but in the chest well, swimsuit cool put 5 very fast delivery
On the big chest it will be better to look, the bottom where the bikini is good, but the bodice is great
Excellent swimsuit, liked. On the Size M ordered L and correctly did). Delivery is fast, 2 weeks.
Very beautiful, but the measurements they put are not correct. It's bigger than the measurements they put. But the hip looks good on me and the bust is very big, I ordered size L and my measurements are: bust 84 cm, waist 70cm and hip 92cm
Great swimsuit, thank you! At a height of 164, the size 44-46 came up.
Wonderful swimsuit. On height 165,5 and weight 64 kg Took XL. I sat tight, but I took it with the expectation to put myself in order. I think the duck on the growth is not enough.
Eto Super
The goods came to irkutsk quickly, the quality is good, the wife sat down like a glove! I liked it very much, we are happy!
The quality is excellent. Sits well. I recommend.
I took xl on the advice of the store my height is 164 cm a little long cup on my b-c normally. Sew well.