SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ClothingPalettes (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothingpalettes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On the height of 174 cm, ob125, og125, ot108 straight super. The stomach pulls, the chest holds and looks good. It was possible to take a smaller size. Swimsuit on high straps a little more growth, a little sole.
Fast delivery, swimsuit in size!
Not a bad swimsuit. The size corresponds to the claimed
I received the order. Not yet measured. Looks good. Thanks to the store. I recommend
Everything is fine! HL on the Russian 50 is good. Thank you store!
Swimsuit super. At 52 R 3xxxl. In general, it's good as a glove sits. The store is well done, answered all questions and very quickly sent (although such a situation developed in the world) prosperity to the store
Swimsuit is wonderful. Sew well. On the growth of 167, OG 93, OB 105 sat perfectly. The stomach hides. Purchase is satisfied
Swimsuit is good, size XL for size 46-48 height 168. On my 50 and height 172 stretched on my stomach horror and growth is not enough
Great swimsuit. Previously ordered for mom, wears in the pool. Did not stretch, the color did not change.
Great! I recommend! 4XL ideally suited to 56 size. Fast shipping.
The third one I buy, looks great, is very comfortable and holds the saltpeter and chlorine very well
+++ TOP +++
Swimsuit beautiful. Size corresponds. My mouth is 156 cm. I'm long.
Great! At 52-54, 3 HL OK! But it would be possible and smaller
Kokybiškas, greit atsiuntė į omniva paštomatą, dydį žiūrėti Pagal lente lę.
Swimsuit is great. I ordered the size XL for 50 just.
Great color , perfect fit and nicely made! Thanks!
Before Yekaterinburg less than a month delivery. At 105/85/110 4hl norms, but could be a smaller size. In the chest a little foam rubber, but I think on the beach will quickly dry
Thank you. Everything is fine.
Nice swimsuit. I'm buying the second one. Thanks to the store, I'm happy.
Good item and fast delivery
A good swimsuit) in Russian size 50-52 came up 2XL. Sits perfectly, hides the tummy. I would like to have a better chest. Sewn neatly, the seams are even. For its price is good, undoubtedly!
Comes a little large size, the fabric very well and the clothing too. Happy with the order
Swimsuit cool!! I order the 2nd time, the first time the mail lost the parcel, the store immediately, after my treatment, returned the money, this time the order was more successful))) swimsuit in size. Visually the figure makes cuter))) in general, I recommend
I ordered my mother, based on customer reviews. Swimsuit approached the volumes: OG 118, OB 110. In the chest is excellent, in the hips a little loose. According to the sensations it was possible to size smaller, given that in the water it will stretch. Track tracked.
Just super in size
Very good store.
I order a second swimsuit from this store. delivery is fast, swimsuits are excellent!
Very nice shirt. Gives good figure Received very quickly
The goods priyshov Duje shvidko, yakisniy, such yak on malyunku. Uncle
Great swimsuit for your money you need to take on size more Thanks
I order not the first time. Always happy. Now was long shipping
Great swimsuit, fabric good, resistant, has bulge, and it seems the person gets thinner with it. Gave away so no pictures.
Great swimsuit
The product is received, the description corresponds, at 48 size L is too big.
Order Received, everyone is satisfied. in size. the fullness of the figure hides.
It took a very long time, but it came. Swimsuit liked the size approached. Thank you.
Swimsuit is beautiful, sewn without flaws, stretches perfectly, the style is just super! At 48-50 ordered XL. It was possible to take L, but also so well, visually removes all irregularities))) but does not pull, probably because of the size. Foam tabs can be removed. Let's see how it will be in operation. The only negative is very long delivery. Almost walking. In 31 region the order is 11.11, and only 3.01 came. Even under the Christmas tree did not have time.
Good swimsuit
Corresponding size, suitable material and not transparent.
XL at 48-50 Russian is quite good. But the height is not above 160 cm. Seller thanks!
The size is quite big.
At 48 Russian, sat perfectly.
This is my second swimsuit. The first took 3HL, large on the parameters 105-88-110. Now it's better, but the length of the straps asks for more growth than my 168 cm, it's a pity you can not adjust. By the way, the first swimsuit was in peas, he has a lining only on the front, and the black swimsuit and on the ass too. There was a small marriage, but the question quickly solved by the store, so my respect to him! Very fast shipping!
Came up perfectly. The seams are even. Color without isyanov. No smell.
Excellent swimsuit sat perfectly, delivery mega-fast, I recommend
Great swimsuit. Sewn well, in the chest cups, completely lined. Photo On Me 46-48 size (94-80-98) height 172. I took my mother, she has a size almost the same, but the height is 160. I think that it will sit on it better. Delivery just over a month
Good fit and very nice colour....great buy
Great swimsuit. Very satisfied with the purchase. Suitable for 52-54r XXXXL. The seams are even, there is no smell.
I do own size 40/42 and XL ordered, suits fine… no smell and good material. Color corresponds to the picture with swimming is still watch or the pleasant…. now…