SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ClothingPalettes (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothingpalettes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I take not for the first time, excellent leggings! This time came without a smell, dense! I advise
good as usual
Thank you, I do not know how to wear it, but I liked it so much
OK!
I ordered the size 2HL-for my height 180 ideally approached) I definitely recommend buying. The only negative-stink kapets like. Posted on the balcony)
The second time I order. Not killed, the first wore two years. Fast delivery, the material is good, but all the flaws of the figure are visible
Am satisfied with the product, was delivered on time. Recommend
Great, thank you!
Extra!
I take not the first time. Of course not the skin, the body does not breathe, but look good))) at 44-46 size, height 174-l just
For such money, the goods are cool.
Never arrived is by the post on the wrong address delivered
I order for the third time. I like everything.
Perfect!! Is the second time buy this pants, just buy more colors, not live without it.
Recommend. Very fast future.
ALL SIE AGREES
Zg0dne description
Best faux leather leggings on market.
In short, I ordered the second time already, from the first was delighted, but they have already departed, cracked, the second went very long, and came not at all such, softer than the previous, in my case, this minus I liked that the old figure was pulled well, and these are not (well, there is a stink of course, that from the first, that from the second, but it is fixable.
Excellent, second time I order
On the growth of 174 and 46 size as poured
Stab the second time all super
Good
good
Very fast shipping. Leggings super. Not przeswituja. Recommend
The legions are good, I order for the second time from this store, everything came up, on the volume of the hips 110, the growth of 173
Thank you very much.
A month to the bottom. Like leather. But the height of 168, from 80, about 95 XL is great in length and width in the legs, at the waist back to back.
Size match. Wore already several times, but torn like in other reviews. I am happy with everyone, I recommend
Legi were small to me, I wear 40, I ordered S. very small and smell xxxx. Returned some money for this 5 stars. But very upset that they are small (((
Design good. The dimensions are accurate. Only the inner leg length is only 73cm ... At my height of 182cm I need a leg length of at least 84cm. They're short, so I can't wear them. ; .. (
Leggings are beautiful. Stretch, sit perfectly and look. Thank you store
Perfect fit! :)
On the ass 90 cm already took and l, and m. climb both. Wonderful leggy :)
Awesome pants, as expected. There is a fishy smell like others have mentioned, but I think leaving them outside for a few hours should clear it up. Thanks!
One of the sexiest leggings you wil find. Fast shipment. Top store *****
11.05-10.06 to almaty. The smell, as written by other excellent, thin leggings, but not straight strongly, wrinkles on the knees, as well as others)
Looks good quality out and delivery was quickly.
More than 2 years ago i already ordered (if my daughter did not dig a hole with her teeth, she would wear it to old age) this store, as now everything went well!!! Height 165 and weight 55 are all perfect))) only very hot in them, especially in the belt area (straight all wet)
One of the nicest leggings you can buy on the internet. Especially for this price. Very fast shipment. A top store *****
the fabric is really good, quality fabric and i do not think that it will deplete soon. It gives that wetlook but not too much. The fabric is also very firm abd not that stretchy so if you like comfort order one size up to what you usually wear. As for the sizing, so i have 74kg, i am 177cm tall, hip: 106 cm, inseam 79cm, waist: 77cm. I have stronger thighs and bum and thinner waist and I ordered 2xl and it is a bit difficult to put them on because they are not very stretchy. As for the length and depth, they fit perfectly.
Beautiful, super fast, but with strong smell
I take not the first time and now i almost guessed with the size. It's my fault.
M just at 42-44
Very good quality. The size is the same as european. I usually wear S/M and the ordered M size fits me. I recommend.
I order not the first time. Everything is fine
excellent i like it thnks u
thanks very good quality but smells like a fish. very fast delivery
Autumn liked. On the dew. 44, perfectly sat down